Loreal Professionnel Majirel Hair Colour

At Betty India, we are committed to delivering your orders in a fast, safe, and reliable manner.

1. Shipping Coverage

We currently ship across India. For any international shipping requests, customers may contact our support team for assistance.

2. Order Processing Time

• All orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Charges

• Free Shipping on all orders above ₹999.
• A standard shipping fee will be applied to orders below ₹999, which will be displayed at checkout.

4. Delivery Timeline

• Estimated delivery time: 3–7 business days depending on your location.
• Metro cities may receive orders faster (2–4 days), while remote areas may take slightly longer.

5. Order Tracking

Once your order is shipped, you will receive:

• A tracking link via SMS/Email/WhatsApp
• Real-time updates on your shipment status

6. Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery of your products.

7. Delays in Delivery

While we strive to deliver within the estimated timelines, delays may occur due to:

• High order volumes (sales or festive seasons)
• Weather conditions or unforeseen logistics issues
• Remote delivery locations

In such cases, we will keep you informed.

8. Incorrect Address / Failed Delivery

• Please ensure that your shipping details are accurate.
• If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.

9. Damaged or Missing Orders

If you receive a damaged package or missing items:

• Contact us within 48 hours of delivery
• Share your order ID and product images
• Our team will assist you with a replacement or resolution

10. Contact Us

For any shipping-related queries, reach out to us:

• Email:bettycandb@gmail.com
• Support Hours: 11 AM – 10 PM (All Days)